Coldbet Terms & Conditions – Transparent & Fair Complete usage guide

These Terms and Conditions ("Terms") apply to all members using the coldbet platform. By accessing our services through the coldbet website, mobile app, or any other digital channel, you automatically agree to these Terms.

Coldbet is an internationally licensed online betting and gaming platform. We operate our services legally and responsibly, with the goal of providing a fair, transparent, and enjoyable environment for all members.

1.1 Who Can Use This Platform?

• Any individual aged 18 or above
• Those who wish to use this platform voluntarily and with full awareness
• Those who fully agree to these terms and conditions

1.2 Who cannot use the platform?

• Any person under the age of 18
• Individuals who have previously been banned from Coldbet
• Those attempting to open an account for fraudulent purposes
• Those located in countries where online betting is strictly prohibited

Opening an account with Coldbet is completely free and takes just 2 minutes. However, there are a few important rules to follow during registration. We want you to enjoy our platform safely for the long term.

2.1 Registration rules

• One Account: Each person may register only one account. Opening a second account using the same phone number, email address, or payment method is not permitted.
• Accurate Information: Your name, date of birth, address, and contact details must be entered accurately. Providing false information may result in your account being suspended at any time.
• Age Verification: coldbet may request identity verification documents at any time. Verification can be completed using a national ID card or passport.

2.2 Password & Security

The security of your account is your responsibility. Use a strong password and never share it with anyone. If you suspect unauthorized access to your account, contact us immediately.

Payments on Coldbet are completely secure, fast, and hassle-free. We support all the most popular payment methods in Bangladesh. Our support team is always on hand to help with any payment-related issues.

3.1 Deposit rules

• Minimum deposit: ৳500
• Maximum daily deposit: varies by account tier
• Only payment methods registered in your own name may be used
• Deposits from third-party payment accounts will not be accepted

3.2 Withdrawal Rules

• Minimum Withdrawal: ৳500
• Standard members' maximum daily withdrawal: ৳50,000
• VIP members have higher withdrawal limits based on their tier
• Withdrawals are typically processed and received within 3–5 minutes of the request
• Identity verification may be required for your first withdrawal

3.3 Accepted Payment Methods

All members are required to follow certain general rules when placing bets on Coldbet. These rules apply equally to everyone – no exceptions or special privileges.

4.1 Betting Rules

• Bets must be placed before the match begins or within the designated live betting window
• Once a bet is confirmed, it generally cannot be cancelled
• Minimum bet amount: ৳50
• The maximum single bet amount varies depending on your account level

4.2 Bet Cancellation / Refunds

A bet refund will be issued in the following circumstances:

• If a match is completely cancelled
• If the match between both teams has not started
• If a bet is not processed correctly due to a technical error
• In verified cases of odds being displayed incorrectly, the decision will be made by Coldbet

4.3 Prohibited Activities

• Using multiple accounts to guarantee a specific outcome (arbitrage)
• Placing automated bets using programs or bots
• Exploiting any technical vulnerability in the system for unfair advantage
• Placing bets using match-fixing or insider information

Coldbet offers a wide range of bonuses and rewards, each with its own clearly stated terms and conditions. Please read these carefully before claiming any bonus.

5.1 What is a Wagering Requirement (WR)?

Wagering Requirement (WR) refers to how many times you must wager your bonus amount before you can withdraw it. For example, a ৳1,000 bonus with a 10x WR means you need to place ৳10,000 in total bets before a withdrawal is allowed.

5.2 General bonus terms

• Each bonus offer can only be used once per member
• Bonus balance cannot be withdrawn directly – the Wagering Requirement must be met first
• Bonuses are valid for a set period and will expire if not used within that time
• Welcome bonus is for new members only – once per account

5.3 Reasons for bonus forfeiture

• Claiming bonuses from multiple accounts
• If the bonus has expired
• Upon evidence of any fraudulent activity
• If specific bonus terms are violated

Coldbet places the highest priority on protecting your personal and financial data. Our full privacy policy Here read.

6.1 What information do we collect?

• Personal details provided at registration (name, date of birth, contact information)
• Payment & Transaction Details
• Platform usage patterns and preferences
• Device & Browser Information (for security purposes)

6.2 How Do We Use Your Information?

• For account management and verification
• For payment processing
• For fraud detection and prevention
• For communication and support

Coldbet reserves the right to suspend or close any account at any time. However, we always act fairly and provide a reason before taking such action.

7.1 Reasons for account closure

• Registering with false or inaccurate information
• Operating multiple accounts
• Bonus fraud or system abuse
• Suspected Money Laundering or Illegal Activity
• Harassing Other Members or Staff
• If the account holder is found to be under 18 years of age

7.2 If You Wish to Close Your Account

Any member may close their account at any time at their own discretion. All pending bets will be settled before the account is closed, and any remaining balance will be refunded. To self-exclude, please contact our support team.

7.3 Appeals process

If you believe the decision to close your account was unfair, you may contact us at support@coldbet.imto submit a detailed appeal. We aim to respond within 48 hours.

Coldbet believes that betting should be an enjoyable form of entertainment, not a financial solution. We always put the wellbeing and mental health of our members above business interests.

8.1 Responsible Betting Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Betting limits: Set a limit on how much you wager within a given period
• Break reminder: Temporarily suspend your account for anywhere between 24 hours and 6 weeks
• Self-exclusion: Use the self-exclusion option for extended breaks (6 months or more)
• Reality Check: Receive regular reminders of how long you've been playing

Coldbet works with Gamblers Anonymous and other international responsible gaming organizations. Our goal is for every member to stay healthy and happy.